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This session dives into making an organization “platform-ready”, exploring the implications of transitioning from an organization that is focused on one product and one customer (segment) into one that is focused on a much broader set of players at scale: suppliers, partners, and developers. This transition, as one might expect, entails learning new design capabilities but also changing the actual structure of the organization. The panelists have first hand experience on this this transition and will share their lessons learned, errors to avoid and leverage points to keep in mind when embarking on such a journey.