You've launched your company and attracted the first users to the product. What should you do with them now? Find the answer in the video.
✅ It's really important to handhold your first users. Don't try to push them anonymously to the form. Take them by the hand and call them.
✅ Do regular events and ask people for their feedback: What did you like? What didn't you like? What are the problems you run into? And the same from the supply side. Try to figure out what're the things that people liked.
✅ Marketplaces do three things: they build trust, efficiency, and transparency, and you kind of need to deliver on all three of those and so you need to figure out what's the thing that people value the most. And then sort of double down on that.
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