from #TheNTWKTalk “What makes a great platform experience”
Do you want to know how can the future be envisioned? Watch what Anna Noakes Schulze told to us:
Takeaways:
- First, we have to understand that customers' expectations have changed a lot as we progress from Web1 to Web2 to Web3
- Customers started talking back and sometimes challenging brands; and this has fundamentally changed the balance of power between individuals communities and businesses
- Web 2.0 also came with some significant negatives that are still reverberating today; like the loss of control over our identity, our data and information that web companies package and sell
- Web 3.0 offers an improvement: it's giving us the chance to have privacy and control of our data that we most enjoyed in web 1.0, but also the level of engagement and community building that came along with web 2.0
For more on this topic, follow Platform Economy and Business Ecosystems and access the full🎙🎙Recording Session on TheNTWKEvents Node
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